Purchase

The images below show a sample of what is available in my webshop at Etsy. Click on an image to be taken to my Etsy shop, where you can purchase securely with Paypal or a credit card.

Customer service

Ordering

The best way to order is by using my Etsy shop. You are also welcome to come and view my beads and jewellery in my Amsterdam studio. Please email me to make an appointment.

Payment

I accept payments via PayPal. You can also pay securely with a credit card using PayPal. Please email if you need any help with PayPal. I also accept bank transfers to my Dutch bank account; email me for details.

Shipping

All orders are shipped using Priority (First Class) mail, usually within one or two days after I have received your payment. Orders within the European Union should arrive within 2-4 working days. If you live further afield then it could take up to 5-10 working days. Orders are not tracked or insured unless you specifically request this (extra charges apply).

Packaging

Where possible I recycle my packaging (I'm fond of ordering online, so I have lots to recycle). Loose beads and small pieces of jewellery are wrapped individually in bubble plastic and then placed in a padded envelope, so that the package can be delivered by normal post, through your letterbox. If you would prefer me to place your items in a box, please let me know (extra charges apply). Spiced Moments gift boxes are always sent in a box.

Return policy

I want you to have as much enjoyment from my beads and jewellery as I had in making them. If you are not completely happy with your purchase please contact me within seven (7) days of receiving your order. I will exchange the item, or if you prefer, refund your money, less shipping costs and fees. Please note that I will not accept returns without prior arrangement.

I'm sorry, but I cannot accept returns for items that you have asked me to make for you or that I have substantially altered for you.